FAQs
Ordering
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. In the future, we may also support cryptocurrency payments—stay tuned!
Can I cancel my order?
Can I cancel my order?
We begin processing your order as soon as it’s placed, so cancellations or changes are only possible within the first 12 hours. After that, your order goes into production and cannot be modified.
How do I know my size?
How do I know my size?
Each product includes a detailed size chart to help you find the perfect fit. Please refer to the size chart before ordering to avoid sizing issues.
Do you offer custom designs?
Do you offer custom designs?
Currently, we don’t offer custom design services, but we’re always expanding our collection! If you have suggestions, feel free to share them with us.
Shipping
What is your estimated shipping time?
What is your estimated shipping time?
Our shipping times depend on your location:
- USA: 5–8 business days
- Europe: 7–10 business days
- Canada: 10–15 business days
- Rest of the World: 10–20 business days
Please note that these are estimated times, and actual delivery may vary depending on your location and local customs processing.
How much does shipping cost?
How much does shipping cost?
Shipping costs are calculated at checkout and depend on your location and the size of your order. You can see the exact cost before confirming your purchase.
What countries do you ship to?
What countries do you ship to?
We ship to most countries worldwide! However, there are some exceptions due to shipping restrictions. If you’re unsure, feel free to reach out to us.
How can I track my order?
How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress.
Returns and Refunds
What is your return and refund policy?
What is your return and refund policy?
We accept returns for defective or damaged items. If there’s an issue with your order, please contact us within 30 days of receiving the product. Unfortunately, due to the custom nature of our products, we cannot accept returns for buyer’s remorse or incorrect sizes, so please double-check the size chart before purchasing.
Are your products sustainable?
Are your products sustainable?
We’re committed to sustainability! Many of our items are made with eco-friendly materials, and we use Printful’s on-demand model to reduce waste and overproduction.